Our Staff

Marceline White, Executive director

Marceline White is MCRC’s Executive Director where she leads the Coalition’s work. An award-winning consumer advocate, Marceline’s commitment to economic rights, participatory research, and grassroots organizing has taken her to five continents where she’s worked with progressive advocates on fair trade, health equity, women’s labor, and more. Marceline has spoken before Congress, the OAS, and the Maryland General Assembly about economic equity and intersectionality. She’s written on advocacy strategies, gender and trade, economic rights, and consumer protection issues as well as authored poetry, essays, op-eds, and news articles. When she is not working, Marceline can be found on her sofa reading or writing; planning her next international trip; outside in her garden; or out at a play, a dance party, a show, or an art exhibit in Baltimore. Click here to read her full bio.

Leo Arreaza, SOAR Financial Counselor

Leo Arreaza is MCRC’s bilingual SOAR Financial Counselor. Prior to coming to MCRC, Leo’s education and experience have provided him the opportunity to assist and support Baltimore and its surrounding communities in a variety of different areas. He has worked within the human services field as an Ombudsman/Advocate for the Department of Human Services and most recently as an Information Referral Specialist with the Baltimore City Health Department coordinating services and resources for residents in the area. Occasionally, he does freelance work with the MD Department of Juvenile Services providing legal assistance as translator and interpreter.  Leo holds a Masters in Law (LLM) from the University of Baltimore and a Law degree from Universidad Central de Venezuela. Outside of the office, you can find him learning a new song on his guitar or hunting through thrift stores looking for vinyl music records.

jamila Blake, SOAR FINancial counselor

Jamila Blake is a Financial Counselor at the Maryland Consumer Rights Coalition for the SOAR initiative where she provides support to older adults by connecting them to community resources. Her work with the SOAR initiatives is to provide financial counseling and coaching. Prior to coming to MCRC, Jamila worked in healthcare coordinating services for older adults throughout the area. She holds a Masters Degree in Social Work from the University of Pittsburgh and a Bachelor's degree in Sociology/Human Services from Simmons College in Boston, MA. Her experience and education, enables her to effectively communicate and build a strong rapport with older adults. Outside of the office, Jamila enjoys spending time with her children, family, and friends.

Michael Donnelly, Tenant Advocacy Coordinator

Michael Donnelly is a Tenant Advocacy Coordinator with the Fair Housing Action Center. He speaks with tenants and property owners experiencing difficulties navigating the landlord-tenant relationship. Michael received a B.A. in economics from St. Mary’s College of Maryland in 2016 and a J.D. from the University of Baltimore School of Law in 2020. While in school, he took an interest in self-organized systems, international examples of social housing policies, and cooperative housing arrangements. While not at work you can find Michael reading or taking pictures while on a walk. 

Robyn Dorsey, Fair housing director

Robyn Dorsey is a social work unicorn with experience in program development, program evaluation, community organizing, legislative and regulatory advocacy, research, and direct service. She first came to MCRC to manage the Securing Older Adult Resources (SOAR) program, then transitioned to being the Policy Research and Reinvestment Manager. In this role, Robyn led MCRC’s research work including Taking the Low Road: How Auto Insurers Drive Up Rates for Women. Robyn has built a community reinvestment program with statewide reach and a deep focus on the race-based disparities in and around Baltimore City.

Robyn now serves as Fair Housing Director by educating consumers about their housing rights, training housing providers, and developing a testing program to identify discrimination. Outside of work, Robyn can be found wandering in the wild, gardening, or reading The Pout-Pout Fish (with all the voices) over and over and over again.

Rachel EllioTt, Development Director

Rachel Kraft Elliott is our Director of Development. She is passionate about affordable housing and equitable urban development and has been a fangirl of MCRC’s work for many years. For over two decades, Rachel has been working in the fundraising, community development, community organizing, affordable housing, philanthropy, and non-profit management fields. Born in Fort Knox, KY and raised in the Chicago suburbs, she has lived in Oregon, Israel, South America, and New York City, and has been based in Baltimore, MD for over 15 years. Rachel earned her B.A. in International Studies at University of Oregon and her M.S.W. in Community Organizing and Jewish Communal Service at Yeshiva University in New York. In her spare time she is raising a musician/style-icon/teen daughter and an old rescue dog, collecting globes and miniature postal trucks, and trying to not kill her plants.

Francine Hyman, SOAR program Director

Francine Hyman is the Director of the SOAR program at the Maryland Consumer Rights Coalition where she provides support to older adults by connecting them to community resources. Her work with the SOAR initiative includes assisting older adults navigate the Renters' and Homeowners' Tax Credit application processes, as well as conducting benefit check ups and providing financial counseling. Prior to coming to MCRC, Francine worked as a Direct Service Case Manager providing support to older adults, youth and families throughout Baltimore City. She holds a Masters Degree in Management of Aging Services and a Bachelor’s in Social Work, both from the University of Maryland, Baltimore County. Her experience, education, creativity, and sense of humor with a down-to-earth-, realistic approach enables her to be an extremely effective social worker who is comfortable working with diverse groups of people. Outside of the office, Francine is either watching horror movies, at the basketball court with her son, or brunching with friends.

Kaylee Mason, Chief Executive Assistant

Kaylee Mason is Maryland Consumer Rights Coalition’s Chief Executive Assistant and provides administrative support to the organization. Kaylee earned her M.S. in Performing Arts Leadership Management in 2020 and B.F.A in Dance in 2019 from Shenandoah University in Winchester, VA. Kaylee is originally from Northern Virginia but has lived across the southeast and now the west coast. She is passionate about service-oriented work and working with nonprofit organizations. Outside of her work with Maryland Consumer Rights Coalition, Kaylee embedded herself in her community by teaching dance and within the military spouse community. When she is away from her desk you can find Kaylee in a dance studio, on the couch binging her favorite sit-coms, or at a local coffee shop.

LaToya McKay, Fair Housing Specialist

LaToya McKay is MCRC’s Fair Housing Specialist. She helps to provide education, advocacy and support to consumers, partners, and communities dealing with housing discrimination.  LaToya received a Bachelors of  Science in Psychology and Minor in Family Studies in 2017 from Towson University. LaToya has served in the human service field for over 10 years specializing in public housing and voucher programs. In her experience advocating for change, equality, and advancement in the housing community she has touched the lives of thousands of families. LaToya’s passion to help others drives her day-to-day to serve. 

She is valued for her professional skills in assessing confidential correspondence, customer service, as well as implementing training and development. Whether working on academic, extracurricular, professional, or personal projects she applies proven organizational, research, and creative thinking skills and has been consistently praised as hard-working by colleagues and peers.

Carol Ott, Tenant Advocacy Director

Carol Ott is the Tenant Advocacy Director for the Fair Housing Action Center of Maryland where she advocates for affordable moderate- and low-income rental housing, code enforcement, blight eradication, and economic development in low- to moderate-income neighborhoods in Baltimore. She also assists low-income renters with substandard housing issues, rent escrow, and other tenant advocacy matters. Carol has been writing about housing and advocating for fair and safe housing in Baltimore since 2008. Carol’s focus area has been Baltimore’s most vulnerable communities, most of which have been plagued with issues such as lead paint poisoning, vacancy, and substandard rentals for more than fifty years. In addition to her advocacy and policy work, she works with tenants and neighborhood/community associations to bring problem properties and landlords into compliance. When she is not working, she can be found in her kitchen cooking and baking, or outside on a long hike.

Savedra Scott, Accountant

Savedra Scott is an outsourced accountant and the owner of Savvy Financial Solutions. She has been in business for 10 years with 20 years of experience. She is a CPA, earned a Masters in Accountancy from George Washington University as well as an MBA from Frostburg University. Savedra loves working with non-profit clients and working with her clients to make their lives easier so they can focus on the work while she focuses on the numbers. When she is not working she loves hanging out with family and binging the latest show.

Isadora Stern, Policy Associate

Isadora Stern is MCRC’s policy associate where she works to create systemic change across the state to advance economic equality. Rooted in the labor movement, Isadora’s community organizing background shapes her focus on connecting community needs to policy action. With MCRC, Isadora has supported efforts to end medical debt in Maryland, remove non-driving related factors from auto insurance ratings that overwhelmingly impact drivers of color, increase protections from wage garnishment, and advance fair and affordable housing. Isadora works closely with MCRC’s partners and allies, bringing strength and support to MCRC’s policy advocacy. Isadora also manages MCRC’s web and graphic design. Outside of the office, you can find Isadora out in nature; snuggled up with a book, a cup of coffee, and her cat; or on the road to her next grand adventure.